A couple of years ago I wrote about Sainsbury's unreliability. I don't think much has improved since then, and there hasn't been a week when everything on my list was on their shelves. Becoming increasingly frustrated with the experience, I decided to sign up for their home shopping service Sainbsbury's To You.

I love shopping on the Internet. I can search to my heart's content, mull things over as much as I need to, and buy what I want when I feel like it. So including the weekly grocery shop ought to be a breeze. In some ways it is, but the experience has been far from straightforward so far, and my concerns about the retailer's reliability have not been dissipated in any way.